Delivery/Shipping Info

Delivery & Shipping Information

At OSBR Candy, we’re dedicated to delivering sweetness straight to your doorstep—fresh, fast, and fuss-free. Every order is packed with care, protected for the journey, and sent out as quickly as possible so you can enjoy your treats without delay.

Fast Order Processing

We prepare and dispatch all orders within 1–2 business days.
During peak seasons, processing may take a little longer, but rest assured—we always work hard to get your goodies on the way right away.

Shipping Across the UK & European Union

Whether you're in the United Kingdom or anywhere in the European Union, you can enjoy our wide range of chocolates, sweets, and confectionery. We proudly serve customers across England, Scotland, Wales, Northern Ireland, and EU member countries.

Your favourite treats are now just a click away—no matter where you are.

Delivery Timeframes

United Kingdom 

  • Standard Delivery: Arrives in 2–4 business days after dispatch.
  • Express Delivery: Delivered in 1–2 business days for those last-minute cravings.
  • Local Delivery/Collection: Same-day or next-day options where available (shown at checkout).

European Union

  • Standard EU Shipping: Delivered in 4–10 business days, depending on the destination.
  • Express EU Shipping: Faster options are available at checkout.

Please note: Delivery times are estimates and may vary due to courier delays, customs processing for EU orders, seasonal demand, or weather conditions.

Carefully Packed, Freshly Delivered

We know how important it is for your sweets to arrive in perfect condition. That’s why we package every order with extra care:

  • Protective wrapping for safe transport
  • Extra attention for fragile or gift items
  • Temperature-aware packing during warmer months

For best results, please bring your parcel indoors as soon as it arrives.

Busy Seasons & Holiday Periods

During Christmas, Easter, school holidays, and other peak times, delivery schedules may extend. We highly recommend placing your orders early to avoid delays.

Shipping Restrictions

To ensure the best delivery experience, please note:

  • We cannot deliver to PO Boxes or incomplete addresses.
  • Certain fragile or temperature-sensitive items may have limited shipping options.
  • Some remote locations may require special arrangements—we will contact you if needed.

Need Help? We’re Here for You.

If you have questions about your order, need help with tracking, or just want updates, our customer support team is ready to assist you anytime.

At OSBR Candy, your satisfaction is our priority—from checkout to delivery.